1. Introduction
High Tech Trader Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following information about you:
- Personal Identification Data such as your name, email address, contact number, and business details.
- Transaction Data including records of your purchases, payments, and order history.
- Technical Data such as IP address, browser type, time zone, and operating system.
- Usage Data that helps us understand how you interact with our website.
- Communication Data from emails, messages, or enquiries you send to us.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage your orders or enquiries.
- To provide you with customer support and requested services.
- To communicate updates, promotional offers, and marketing messages (only if you have opted in).
- To improve our website, products, and services.
- To comply with legal obligations or resolve disputes.
4. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Contractual necessity when processing is required to fulfil an order or provide services.
- Legitimate interest for operational, marketing, and communication improvements.
- Consent when you opt in to receive marketing updates or newsletters.
- Legal obligation when required to comply with applicable UK laws and regulations.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.
6. Sharing of Information
We do not sell or rent personal data to third parties. However, we may share limited information with trusted service providers, including logistics partners, payment processors, or marketing agencies who help us deliver our services.
We may also disclose data when required by law, regulatory authorities, or to protect our legal rights. All third parties are required to handle data securely and in compliance with our privacy standards.
7. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. While we strive to maintain the highest standards of data protection, no online system can guarantee absolute security.
8. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access your personal data.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your data (“right to be forgotten”).
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, please contact us at sales@hightechtrader.co.uk.
9. Cookies
Our website uses cookies to improve your browsing experience, analyse website performance, and deliver relevant content. You can disable cookies through your browser settings, but this may affect how the website functions.
10. Links to Other Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. You are encouraged to review the privacy policy of any website you visit.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
High Tech Trader Ltd
28 Ashwell House Healum Avenue, Southall, England, UB2 4WH
Email: sales@hightechtrader.co.uk
Phone: +44 7940 740897